How to Change Your Linked Email on Binance

An email address is one of the most important security credentials for a Binance account. Whether it's receiving login verification codes, resetting passwords, or getting security notifications, you can't do without an email. If you want to change your linked email to a different one, this article will teach you how. You can change your email in the security settings on the Binance official website or complete it on the Binance official APP. Apple users can refer to the iOS installation guide to install the APP.

When Do You Need to Change Your Linked Email

You might need to change your linked email in the following situations:

Old email to be canceled: You no longer use the original email service and need to switch to a new one.
Email hacked: You discover your email has been logged into by someone else, and you need to change it for account security.
Company email to personal email: You previously registered with a company email and need to change to a personal email after leaving the job.
Not receiving Binance emails: Certain email services block Binance emails, and you want to switch to one that doesn't.
Consolidating accounts: You want to manage all important services under the same email address.

No matter the reason, the operation to change your linked email is the same.

If You Can Still Use the Old Email

If you can still log into your old email normally and receive verification codes, the process of changing the linked email is very smooth.

Detailed Operation Steps

Step 1: Log into Binance and enter security settings

Web path: Log in → Click avatar → Security APP path: Log in → Click avatar → Security

Step 2: Find the email option

Find the "Email Verification" or "Email Address" option in the security settings, where you can see the currently linked email address (some characters will be hidden). Click the "Change" button.

Step 3: Identity verification

The system will require multi-factor identity verification:

Send a verification code to the old email → You need to go to the old email to check and enter it.
If a phone number is bound → Enter the phone SMS verification code.
If Google Authenticator is enabled → Enter the Google verification code.

All required verification codes must be entered simultaneously within their validity period.

Step 4: Enter the new email address

After passing the verification, enter the new email address you want to bind. The new email cannot be one that is already bound to another Binance account.

Step 5: Verify the new email

The system will send a verification email containing a 6-digit verification code to your new email. Open the new email, find this email, and enter the verification code to confirm.

Step 6: Change completed

After all verifications are passed, the email is successfully changed. From now on, all Binance email notifications and security verification codes will be sent to the new email.

If the Old Email Can No Longer Be Used

If the old email has been canceled or is completely inaccessible, you need to process it through human customer service.

Change Email via Binance Customer Service

Step 1: Contact online customer service

Log into your Binance account (if you still can).
Go to Help Center → Online Support.
If you cannot log in, find the contact information directly in the Help Center on the Binance official website.

Step 2: Explain the situation

Explain to customer service that you need to change your linked email and that the old email is no longer accessible.

Step 3: Submit identity proof materials

Customer service will usually ask you to provide the following materials to prove your identity:

Photos of the front and back of the ID document used for KYC verification.
A selfie holding the ID document (the document information and your face must be clearly visible).
Account registration information (registration time, registered email, etc.).
Screenshots of recent login or transaction records.
The new email address.

Step 4: Wait for review

After submitting the materials, the Binance security team will conduct a review. This usually takes 1-5 working days. During the review period, they may contact you via your phone number or other methods to confirm information.

Step 5: Complete the change after review approval

Once the review is approved, Binance will help you unbind the old email and bind the new email to your account.

Submit a Ticket to Change Email

If the wait time for online customer service is too long, you can also submit a ticket:

Go to Help Center → Submit a ticket.
Select "Security Issue" → "Change Email" as the issue type.
Describe your situation in detail.
Upload identity proof materials.
Submit and wait for a reply.

Security Restrictions After Changing Email

Withdrawal Restrictions

Just like changing a phone number, changing your email may trigger temporary security restrictions:

The withdrawal function may be suspended for 24-48 hours.
P2P selling functions may be temporarily restricted.
These restrictions will be lifted automatically.

Login Notifications

After changing your email, both your new and old emails will receive a notification email about the email change. If you receive such an email without having performed this action, it means your account may have been compromised, and you should take action immediately.

Recommendations for Choosing a New Email

Recommended Email Services

Gmail: Stable and reliable, fast verification code reception, intelligent spam filtering.
Outlook/Hotmail: Microsoft's email services, also very reliable.
ProtonMail: End-to-end encrypted email with the highest security.

Less Recommended Emails

Temporary emails: Do not use disposable emails; you won't be able to receive verification codes later.
Unstable niche emails: May shut down services at any time.
Company emails: May become inaccessible after you leave the company.

Email Security Settings

After changing to a new email, ensure the new email itself is secure enough:

Enable two-step verification for the email.
Set a strong password (different from your Binance password).
Check the email's login history.
Set up login alerts.

Preventing Troubles Caused by Losing Access to Email

Multiple Bindings

Ensure your Binance account is bound to an email, phone number, and Google Authenticator all at the same time. This way, even if one of them has an issue, there are other ways to perform security verification.

Backup Email Account Information

Record your email account and password in a safe place. You can use a password manager to save them.

Regular Checks

Log into your linked email every once in a while to confirm it can still be used normally. Some email services will be canceled if not logged into for a long time.

Set a Recovery Email

Set a recovery email in your primary email account so that even if you forget the primary email's password, you can still recover it via the recovery email.

Frequently Asked Questions

Will the old email still receive Binance emails after the change?

After a successful change, Binance will no longer send any emails to the old email. All notifications, verification codes, etc., will be sent to the new email. The only exception is the notification email for the change operation itself, which both the old and new emails will receive.

Does the new email have to be from the same service provider as the old one?

No. You can change from Gmail to Outlook, or from QQ Mail to Gmail, without any restrictions.

Will the login method change after updating the email?

If you previously used the old email address as your login username, you will need to use the new email address to log in after the change. If you log in with your phone number, you will not be affected.

Do I need to redo KYC after changing my email?

No. Changing your email does not affect your KYC verification status; the verification information remains unchanged.

How soon can I change my email again?

Binance usually imposes a certain cooldown period restriction on frequent changes to security settings. The specific restriction time is subject to system prompts, and you generally need to wait at least a few days to a few weeks before you can change it again.