How to Reset a Forgotten Binance Password

Forgetting a password is something everyone might experience, especially when you haven't logged in for a long time. Don't worry, Binance provides a comprehensive password reset process. As long as you can still access the email or phone number you used for registration, you can easily recover your password. Below are the specific methods to reset your password on the official Binance website. You can also perform this on the official Binance App, as the process is essentially the same. Apple users can see how to install the App in the iOS installation guide.

Basic Process for Resetting Binance Password

Reset Password via Email

If you registered your Binance account with an email, or your account is linked to an email, you can reset your password through it:

Step 1: Go to the Login Page Open the official Binance website or App and click the "Log In" button.

Step 2: Click "Forgot Password" Below the password input field on the login page, you will see a "Forgot Password?" link; click it.

Step 3: Select Email Reset The system will ask you to choose a reset method; select "Email".

Step 4: Enter Registration Email Fill in the email address you used when registering for Binance in the input box.

Step 5: Complete Security Verification Pass the slide puzzle or other forms of human-machine verification.

Step 6: Receive Verification Code Binance will send an email containing a verification code to your inbox. Open your email, find this message (be sure to check the spam folder), and copy the 6-digit verification code.

Step 7: Enter Verification Code Enter the received verification code on the password reset page.

Step 8: Set a New Password Enter your new password. The new password must meet the following requirements:

• At least 8 characters
• Contains both uppercase and lowercase letters
• Contains numbers
• Cannot be the same as recently used passwords

Step 9: Confirm New Password Enter the new password again to confirm, then click submit.

Step 10: Password Reset Successful The system will prompt that the password has been successfully modified, and you can now log in with the new password.

Reset Password via Phone Number

If you registered with a phone number, or your account is linked to a phone number:

1. Click "Forgot Password" on the login page
2. Select the "Mobile" reset method
3. Enter your phone number (select the correct country code)
4. Complete security verification
5. Receive the SMS verification code
6. Enter the verification code
7. Set a new password
8. Confirm and submit

The process is basically the same as the email reset, except the verification code is sent via SMS.

What to Do If You Encounter Issues While Resetting

Cannot Receive Verification Email

Check the spam folder: Verification emails are sometimes categorized as spam; check your spam folder first.

Wait a few minutes: Sometimes emails have a delay of a few minutes, so don't be too anxious.

Click resend: After waiting for 60 seconds, you can click the "Resend" button on the page.

Check the email address: Ensure the email address you entered exactly matches the one you used to register.

Whitelist Binance: Add [email protected] to your whitelist or contacts list in your email settings.

Cannot Receive SMS Verification Code

Check phone signal: Ensure your phone signal is normal and can receive text messages properly.

Check interception settings: Your phone's security software might have intercepted the verification SMS.

Confirm country code: Ensure you have selected the correct country code.

Contact carrier: Confirm that your phone number can receive international SMS messages normally.

Forgot the Registration Email and Phone Number

If you cannot even remember the email and phone number you used for registration, the situation is a bit tricky. In this case, you need to:

1. Recall registration info: Think carefully about which email or phone number you might have used.
2. Check old emails: Search for "Binance" in your various email accounts to see if you have ever received emails from them.
3. Contact customer support: If you really can't remember, contact Binance customer service. You may need to provide the ID information used during KYC verification to verify your identity.

Security Measures After Resetting Your Password

24-Hour Restriction After Password Reset

To protect the security of your assets, Binance imposes some temporary restrictions after a password reset:

• Withdrawals suspended for 24 hours: Within 24 hours after resetting your password, your account cannot perform withdrawal operations. This is to prevent account thieves from transferring assets immediately after resetting the password.
• P2P selling suspended: Similarly, the function to sell cryptocurrency via P2P will also be temporarily restricted.
• Other trading is normal: Other functions like spot trading are usually not affected.

This restriction is automatic and will be automatically lifted after 24 hours; you do not need to take any action.

Check Account Security

After resetting your password, it is recommended that you perform the following security checks:

1. View login history: Check the recent login records in your security settings to see if there are any suspicious logins.
2. Check API keys: If you have created API keys, confirm that no unknown APIs have been added.
3. View whitelist addresses: Check if there are any unrecognized addresses in your withdrawal whitelist.
4. Confirm linked info: Confirm that your linked email and phone number have not been changed.

Strengthen Account Security

Take the opportunity of resetting your password to strengthen your account security:

Enable Google Authenticator: If you haven't enabled two-factor authentication yet, do it now. This is one of the most effective ways to protect account security.

Set Anti-Phishing Code: Set up an Anti-Phishing Code so every genuine email you receive from Binance in the future will contain this code.

Use a strong password: The new password must be complex enough. It is recommended to use a password manager (like 1Password, Bitwarden, etc.) to generate and save passwords.

Do not reuse passwords across platforms: Do not use the same password for Binance as you do for any other websites.

Good Advice for Password Management

Use a Password Manager

A password manager is the best tool to solve the "can't remember passwords" problem:

• 1Password: A powerful paid password manager
• Bitwarden: An excellent open-source free password manager
• Apple Keychain: The built-in password management feature on Apple devices

Password managers can help you generate high-strength random passwords and store them securely. You only need to remember one master password.

Backup Your Passwords

If you don't want to use a password manager, at least write down your passwords in a safe place:

• Write them on paper and keep it in a safe place
• Store them in an encrypted note application
• Do not store them in plain text txt files or chat histories

Change Passwords Regularly

It is recommended to change your Binance password every 3-6 months. Although it's a bit troublesome, it can greatly reduce the risk of password leaks.

What to Do If Your Account Is Stolen and Password Changed

If you find that your password has been changed by someone else (you didn't perform the action but received a password change email), the situation is urgent:

Act Immediately

1. Reset password via email: Before the thief has time to change your linked email, reset the password using your email immediately.
2. Freeze the account: If you cannot reset the password, immediately freeze the account through Binance's emergency freeze function. You can find the "Emergency Freeze" entry on the official Binance website.
3. Contact customer service: Contact Binance customer support immediately to explain the situation.

After Recovering the Account

1. Change the password to a completely new strong password.
2. Check if all security settings have been modified.
3. Replace the Google Authenticator key.
4. Check for any unauthorized withdrawal records.
5. If there is an asset loss, submit a ticket to Binance to appeal.

Frequently Asked Questions

How soon can I withdraw after resetting my password?

After resetting your password, the withdrawal function will be suspended for 24 hours. This is Binance's security protection mechanism. It will automatically recover after 24 hours, and you do not need to do anything.

Will resetting my password affect the assets in my account?

No. Resetting the password only changes the login password; your account balance, positions, orders, etc., will not be affected at all.

Can I use a previously used password?

Binance usually does not allow setting a new password that is identical to a recently used one. It is recommended to set a completely new password each time for better security.

What if I enabled Google Authentication but forgot my password?

If you have enabled Google Authenticator, when resetting your password, in addition to the email or SMS verification code, you will also need to enter the Google verification code. Ensure your Google Authenticator is working properly. If you have also lost your Google Authenticator, you will need to handle it through manual customer service.

Will I be locked out if I enter the wrong password multiple times?

Yes. If you enter the wrong password multiple times in a row, your account will be temporarily locked for a period of time (usually 2 hours). You cannot log in during the lock period, but this is to prevent brute-force password cracking. You can try to log in or reset your password again after the lock period ends.